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3300-1 - Avaya Aura Contact Center Administration(R) - Dump Information
|Exam Name||:||Avaya Aura Contact Center Administration(R)|
|Questions and Answers||:||61 Q & A|
|Updated On||:||June 21, 2017|
|PDF Download Mirror||:||3300-1 Brain Dump|
|Get Full Version||:||Pass4sure 3300-1 Full Version|
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3300-1 Questions and Answers
A customer with Avaya Aura Contact Center uses an Event Handler to monitor for unsolicited events and failed responses. Which two statements regarding the Event Handler are true? (Choose two.)
The event handler monitors for the music failure.
The event handler, if applied on o primary script, does not need to be re-applied on the secondary script.
The event handler must be the first line on any script, •vent handler can monitor for call abandons.
Answer: A, B
A customer with Avaya Aura Contact Center has a list of holidays that change on a yearly basis. This list will be referenced on multiple scripts. Which statement describes how to reference these dates on a script for easy updating?
Create a global variable of the type Date.
Create a call variable of the type Date.
Create a wild call variable of the type Integer.
Create either a global or call variable of the type String.
How do you write a LOG message that will successfully print out to the log file the value of the variable MyLogVar_cv?
LOG The value of MyLogVar_cv is
LOG "The value of " MyLogVar_cv "is"
A supervisor with Avaya Aura Contact Center is going on vacation in two weeks and the agents will temporarily report to another supervisor during that time. When the supervisor returns, how should the agents report back?
Create and schedule an Agent to Skillset assignment.
Schedule a Reset Assignment.
Create a new Reporting Agent Standard Partition.
Create a new Agent User Defined Partition.
Which statement is true about the Contact Center Management Administration function that is provided by the Avaya Media Server (Avaya MS)?
It creates an Avaya MS conference and anchors customer calls, announcements, and agent calls to the Avaya MS conference.
It supports the Avaya Aura Agent Desktop.
It links the Communications Control Toolkit Server to the Contact Center Management Administration.
It supports the- Active Directory link to the Computer Telephony Integration (CTI) agent.
Avaya 3300-1 Exam (Avaya Aura Contact Center Administration(R) ) Detailed InformationCredentials & Certifications
Sharpen Your Technical Skills—Get Certified on Avaya Solutions
Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
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The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement, and maintain Avaya products and solutions that exceed customer expectations.
The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed
customer expectations. The Avaya Professional Credential Program currently consists of Sales,
Design, and Services Credentials and distinguishes between Solution Credentials and Product
Sales & Design Credentials
Avaya Engagement Solutions Certifications
Avaya Engagement Solutions Certifications
ACDS - Avaya Certified Design Specialist
ACSP - Avaya Certified Sales Professional
Avaya Product Professional Credentials
APDS - Avaya Professional Design Specialist
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Avaya Product Certifications
ACSS - Avaya Certified Support Specialist
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Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
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For a complete listing of Avaya credentials by product / solution area, please visit the Avaya Professional Credential
Program page on the Avaya Learning Center at www.avaya-learning.com.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School
In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
needs of our Partners, Customers, and Associates.
Avaya Professional Sales Specialist (APSS)
APSS validates a candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer focused
An Avaya Professional Sales Specialist understands the competitive global landscape, evaluating customer needs,
identifying and recommending the right Avaya solution and communicating its business value.
APSS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel Partners and
Exception: APSS – Avaya Aura® Application Server 5300 (APSS -1101) remains a one year credential until
Avaya Professional Design Specialist (APDS)
APDS validates a candidate has an introductory level of technical proficiency necessary to create specific
designs and build foundational knowledge for solution designs based on the customer requirements.
The Avaya Professional Design Specialist has the skills and knowledge necessary to review a customer’s
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Avaya Certified Sales Professional (ACSP) In planning
ACSP validates that the candidate has achieved an advanced understanding of and competence in Avaya
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Avaya Certified Sales Professional (ACSP) curriculum for Avaya Engagement Solutions captures both the
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ACSP Credentials use proctored exams, are valid for 2 years and are reserved exclusively for Avaya Channel
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Note: The ACSP credentials are currently being planned and not fully released.
03 October 2016 v1 4
Avaya Certified Design Specialist (ACDS)
ACDS validates that the candidate has an intermediary level of technical proficiency necessary to
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Avaya recognizes that individuals responsible for designing customer solutions demonstrate
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AIPS validates a candidate has achieved an enhanced level of proficiency focused on installing,
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03 October 2016 v1 5
Avaya Certified Implementation Specialist (ACIS)
ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and
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ACSS certifies a candidate has achieved an intermediate - advanced level of proficiency required to diagnose,
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03 October 2016 v1 6
About Avaya Learning
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Avaya 3300-13300-1 exam :: Article by ArticleForge3300 1 pdf download examination issuu company brand
Will EUR/USD Bulls winn the Stress verify?
via IBT team of workers Reporter On 07/27/10 AT 2:06 AM
buying and selling scenario: As per our weekly analysis EURUSD proved to be bullish because it retested 1.3000 key degree. Now the query is whether or not EURUSD Bulls can truly win to prove the Stress verify information is precise?
1.3000 level is very important in terms of future fee circulation of EURUSD. If it will possibly definitely flow via this stress check, rate is likely to get momentum and go on towards 1.3660 level. If it happens then it's going to show that latest downtrend is finished and new adventure will beginning on EURUSD for weeks forward.
Let's appear into Intraday image on EURUSD, it is now caught in a slender range from 1.2700 to 1.3000 which is 300 pips. the important thing degree of resistance for this pair is 1.3000, a extremely large verify once more the place this pair failed twice ultimate week. it is now capable for yet another examine. Bulls seems to have a great deal energy, however at 1.3000 stage bears are giving a tricky combat. it's now touring in a bullish channel and waiting to come back out this slender range.
If expense breaks 1.3000 key level and was in a position to maintain above that, go long focused on 1.3100 degree, the place yet another key look at various comes into play. At 1.3100 stage the day by day bearish trendline is available in, where EURUSD will face large resistance. If it breaks that stage, then the highway will be cleared targeting 1.3300, 1.3500 & 1.3660.
If this pair fails to breaks 1.3000 stress test level, it is probably going to fall to 1.2700 key support stage is available in before making some other flow.
Entry method: purchasing dips in an uptrend at support levels, while market trades above vogue reversal degree 1.2725
fashion path: Bullish
trend Reversal stage: 1.2725
Key support tiers: 1.2900, 1.2820, 1.2700, 1.2600, 1.2500
Key Resistance levels:1.3000, 1.3100, 1.3300
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alternate thought: EUR/USD – sell at 1.3120Candlesticks and Ichimoku Intraday | Written with the aid of motion currency trading | Jan 07 13 07:19 GMT
EUR/USD – 1.3044
Most contemporary candlesticks pattern : N/A
trend : close term down
Tenkan-Sen degree :1.3054Kijun-Sen stage :1.3044Ichimoku cloud excellent :1.3158Ichimoku cloud bottom :1.3066
New approach :
sell at 1.3120, goal: 1.3010, cease: 1.3155
place: -target: -cease:- besides the fact that children the only currency has retreated after assembly resistance at 1.3091 earlier nowadays, provided that final week’s low at 1.2998 holds, additional consolidation would be viewed and one other corrective start to talked about resistance cannot be ruled out, youngsters, upside should still be restricted to 1.3113-21 (38.2% Fibonacci retracement of 1.3300-1.2998 and previous resistance) and convey one more decline later. A wreck of talked about remaining week’s low would extend recent decline from 1.3308 to 1.2985 (50% Fibonacci retracement of 1.2662-1.3308) but reckon 1.2940 (50% projection of 1.3300-1.2998 measuring from 1.3091) would stay intact.
In view of this, we want to sell euro on recovery. Above 1.3149 (50% Fibonacci retracement of 1.3300-1.2998) would dampen our bearishness and risk a much better rebound to the higher Kumo (now at 1.3158) and might be look at various of old resistance at 1.3170.in regards to the writer
Candlesticks Intraday alternate ideas replace schedule (GMT):1st update: 0630 - 0700; 2nd replace: 0930 - 1000; third replace: 1230 - 1300; 4th update: 1500 - 1530Pairs lined: EUR/USD, USD/JPY, GBP/USD, USD/CHF
Elliott Wave day by day exchange ideas replace time table (GMT):AUD/USD, EUR/JPY: 0800 - 0830; EUR/GBP, USD/CAD: 1430 - 1500 GMT
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